FAQ's
Some frequently asked questions.
POD.
What is POD?
Print-on-demand (POD) is an business model where products, like our t-shirts, are only created and printed once a customer places an order.
Why we use POD?
We use a print-on-demand model for two core reasons: purpose and sustainability. By printing each t-shirt only after an order is placed, we ensure every piece is made with intention, specifically for you. This process allows us to completely eliminate textile waste from overproduction, which is a key part of our commitment to a more mindful and sustainable approach.
Delivery.
Order processing.
Orders are typically processed within 2-5 business days.
Shipping times.
Once shipped, delivery times vary based on your location. You will receive an email with tracking information as soon as your order is on its way.
We aim to get you order to you as fast as we can.
UK orders.
We are happy to offer free delivery to all UK orders.
International orders.
International orders will be coming soon.
Products & Sizing.
What material are your t-shirts made from?
We use the premium Comfort Colors 1717 t-shirt, made from 100% ring-spun US cotton. This ensures a soft, durable, and high-quality feel.
What is the fit like?
The Comfort Colors 1717 has a relaxed, vintage-style fit. You can find a detailed size chart on each product page to help you find the perfect fit.
How should I care for my t-shirt?
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design colour options. We use high-quality inks that won't fade for a long time if taken care of properly.
Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.
DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
Returns & Exchanges.
What is your return policy?
We want you to love your purchase. If for any reason you are not satisfied, we accept returns on unworn and unwashed items within 30 days of delivery.
Please visit our full Refund Policy page for more details on how to process a return.
Our Brand & Community.
How can I connect with your brand and community?
We'd love for you to join our journey! You can sign up for our newsletter at the bottom of our homepage for updates and stories, and follow us on social media to connect with others in our community.
Contact us.
If your question wasn't answered here, please don't hesitate to contact us.